Phase 1: Stabilizers On

What Happens in This Phase

The AI is your assistant, not your replacement. It:

• Categorizes incoming emails
• Handles obvious noise (billing receipts, newsletters)
• Drafts responses for your approval
• Asks questions when uncertain
• Learns your patterns from every interaction
• Updates the knowledge base after each session

What AI Does Autonomously

Low-risk actions that don't need your approval:

• Move billing receipts to a "billing" folder
• Archive newsletters and promotional emails
• Categorize and summarize your inbox
• Draft responses (but not send them)
• Search the knowledge base for context

What AI Asks About

Higher-risk actions that require your approval:

• Sending any email to a customer or client
• Anything involving money (refunds, payments, invoices)
• Emails from unfamiliar contacts
• Situations where tone or approach is unclear

Example Session

You: Let's clear email.
Claude: Running 'pontius blitz'... Stabilizers on or auto?
You: Stabilizers on.
Claude: Running 'pontius list'...
Work account (8 new):
- 3 billing receipts → moving to billing folder
- 2 support tickets → need your input
- 1 newsletter → archiving
- 2 emails from unknown senders
[Moved 3 to billing, archived 1]
For the support tickets:
1. Alex asking about account access.
   Draft: "Hi Alex, I can help with that..."
2. New lead asking about pricing.
   Draft: "Thanks for reaching out..."
Approve these drafts?

Building the Knowledge Base

This happens continuously, not as a separate step. After each session, the AI:

• Adds new contacts with relationship notes
• Saves responses that worked well as templates
• Documents patterns for recurring situations
• Records corrections you made so it doesn't repeat mistakes